Wardrobes Direct Builds All Wardrobes From Modular Systems
A quotation provided by Wardrobes Direct Limited is subject to our Terms and Conditions. By accepting a quote/design in writing or making payment, you are agreeing to the Terms & Conditions as outlined below:
Payment, Pricing & Validity
- Payment: A 50% deposit is required upon acceptance of your quote and designs. The remaining balance is due in full 3 days prior to your scheduled installation date.
- Supply-Only Orders (No Installation Included): For supply-only orders under $5,000, full payment is required at the time of order. For supply-only orders $5,000 and above, a 50% deposit is required to confirm your order, with the remaining balance due the day before collection or dispatch.
- Prices quoted do not include GST unless otherwise specified.
- Quoted prices remain valid for 30x days from the date shown on this Quotation, or earlier if expiry date is specified.
- Orders will only go to production, upon receipt of your signed acceptance and receipt of a 50% deposit.
What’s Included / Excluded
- Installation is not included in the quoted price, unless specifically quoted.
- Any building work required for the installation of our product, is not included in the quoted price, unless specifically quoted.
- Removal of clothing or fixtures from customer’s wardrobes is not included in the quoted price.
- Painting, wall repairs, and finishing are not included. Backing boards or wall coverings are also not included with our wardrobe systems unless explicitly stated in writing as an addition.
- Any painting and/or wallpapering of unfinished panel wardrobe doors are the customer’s responsibility & the rear side of all doors must be sealed.
Doors, Floors & Site Preparation
- Door quotations are based on the customer providing a full finished door opening which is plumb, level and square. Door jambs are not included in the quoted price. It is the customer’s responsibility to provide a flat, level surface for the top and bottom door tracks.
- If floor packers are required for door tracks, we will supply a 9mm packer free of charge. This packer can only be used on a hard surface when carpet will be applied to the floor. Fitting of door packers is the responsibility of the customer. We will not cut carpet for tracks; this should be done by the customer or by a professional.
- If the floor surface is not level where a door track will be applied, it is the customer’s responsibility to prepare the surface to be level prior to installation. If the floor is not level and our installer is able to pack the floor for adequate track installation, there will be a $150 fee for every set of doors requiring this levelling process.
- Freestanding Units are assembled onsite and in the room where the wardrobe will sit. We will require sufficient floor space to assemble, which may include removal by the customer of bedding and furniture.
- Skirting: We will provide a standard skirting cut out on the back of melamine towers and gables of 60mm x 12mm. We can provide for different sizes, if this is taken into account at the time of measuring. We cannot provide skirting cut out where scribing to accommodate custom styled skirting is requested. If skirting is to be cut out by our installer at the time of installation, remedial work to the cut area is the client’s responsibility.
- Where the walls inside a wardrobe are not, level, square or plumb we will produce wardrobe organisers and shelves to best fit the space as provided. It is not our role or intention to provide solutions for existing poor workmanship or walls that through time are no longer correctly aligned.
Designs, Site Measure & Changes
- We will provide you with ‘Drawn Plans’ of the quoted wardrobe system(s) for your approval, each page needs to be signed confirming acceptance of the plans drawn & your signature is required for acceptance of our the “Terms & Conditions” outlined on these pages.
- The measurements and designs shown on the plans are indicative only and are based on information available prior to a site measure. All quotations and designs remain provisional until a site measure has been completed.
If, following a site measure, it is determined that the quoted design will not physically fit, comply with modular system constraints, or achieve a suitable installation outcome, Wardrobes Direct Limited reserves the right to amend the design and revise the quoted price accordingly. Any increase or decrease in price resulting from required design changes will be communicated to the customer for approval prior to production.
If the customer chooses not to proceed with the revised design and pricing, Wardrobes Direct Limited will refund any deposit paid, less a site measure fee of $200, which covers time, travel, and design costs incurred. - If any alterations or changes are requested by the customer after signed acceptance of the plans and quotation, including changes to layout, specifications, colours, or configuration, these changes will incur additional costs and may impact lead times. All customer-requested changes must be approved in writing, and any additional costs must be paid prior to production proceeding.
Installation, Scheduling & Quality Standards
- Any Changes to Installation dates from the customer must be notified 72 Hrs prior. After this time installation changes will cost $200.
- Manufacturing and Installations Quality Standards Policy: We make every effort to produce Best Quality and Best Value ranges of Wardrobe Organisers and Sliding Doors. All of our plans and designs are based on modular systems. This ensures that you get great consistency, however, with modular systems the sizes are fixed and cannot be remodelled or changed. We will not take responsibility for situations where installations are in a location where the wall or floors are not true, level or out of plumb. We will make every effort to install our systems to achieve the best effect. We take no responsibility to perform remedial work to houses that are a result of poor workmanship or walls and floors that have moved over time.
Materials, Colours & Specifications
- Colours: From time to time colour selections may not be available at the time of Manufacture. In some cases, we may supply an alternative colour that is closest to the original selected.
- Every manufacturer offers their interpretation of the colour White. Most are very similar with only minor differences; we reserve to make that choice when it is required.
- Changes to Specification. From time to time, we may have to make changes to specifications due to lack of materials or such at the time of manufacture, or where we consider specifications are changed to better enhance the wardrobe or doors. At these times we will always act in Good Faith and will not compromise the integrity of the product. Final say in these situations remains with us the producer.
Ownership, Warranty & Legal
- Until paid in full, ownership of all goods supplied, is retained by Wardrobes Direct & until such time, the customer authorises Wardrobes Direct to enter the property and reclaim goods supplied, regardless of whether or not they are now fixed to the property.
- Our Fully Assembled Modular Wardrobe Systems will never be beaten on price policy
*Our offer is based on our fully assembled modular wardrobe systems only that is in-stock or available to order. Prices must include GST and any delivery or other charges applicable. Colour options are limited to our standard colour ranges. Comparative prices must be at what we consider to be the current market price, and exclude trade quotes, stock liquidations and commercial quantities. Only written documentation of proof will be accepted. Wardrobes Direct reserves the right to refuse quotes where we consider they do not reflect the current market price. Designs or materials may vary from supplier to supplier, and we will supply products that are part of our current range or appear on our websites. Wardrobes Direct reserves the right to decline any sales we deem unreasonable. Every Wardrobes Direct product is covered by our 10-year Full Replacement Warranty. Installation charges are additional if applicable.
When you make a deposit or place an order for our goods or services, we consider that in doing so you have read and accept our Terms and Conditions of Sale.
Wardrobes Direct Freight Policy
Where Wardrobes Direct advertises that the freight is included in the price or at a discounted rate, Wardrobes Direct reserves the right to classify locations for Freight Included.
Auckland Metro, Kaitaia, Keri Keri, Whangarei, Hamilton, Tauranga, Rotorua, Palmerston North, Hastings, Napier, Levin, Paraparaumu, Tawa, Porirua, Wellington Metro, Lower Hutt, Upper Hutt, Nelson, Blenheim, Christchurch, Ashburton, Timaru, Dunedin, Greymouth, Westport, Queenstown, Wanaka, Invercargill, Arrowtown, Cromwell, Alexandra, Oamaru, Gore.
We are able to deliver to many areas outside of these listed, however a freight surcharge applies. Deliveries to rural locations as classified by Wardrobes Direct, and apartment buildings are not possible.
Modification or Termination: The company can modify or terminate the promotion at any time without prior notice.
Limitation of Liability: The company is not responsible for lost orders or technical errors in the administration of the promotion.
Contact Information: For questions, contact customer support at sales@wardrobesdirect.co.nz.
By participating, users agree to these terms. The company reserves the right to interpret and make decisions at its sole discretion.
WIN a $200 Prezzy Card – Review Email Promotion Terms & Conditions
This promotion offer is open to all customers of Wardrobes Direct that make a full purchase through us during the promotional period. Participation in this promotion is deemed acceptance of these terms and conditions.
1. One entry per customer.
2. Promotional Period: A new winner will be drawn every quarter from 202: 1st Draw January – March 2026; 2nd Draw April – June; 3rd Draw July – September; 4th Draw October – December. Winners will be randomly drawn within the first 10 days of the following month (e.g. 1st Draw winner drawn in first 10 days of January 2026).
3. A review must be submitted by one of these means: from an email notification from Wardrobes Direct with a link to review; or via email to sales@wardrobesdirect.co.nz
4. The prize is as described in the promotion material; a Prezzy card to the value of NZD$200 and will be sent to the recipients address on their sales order unless specified otherwise.
5. Entries must be submitted within 4 weeks of your purchase/or receipt of the review email, whichever is the latter. The date you submit your review will determine which draw you enter (i.e. a purchase in March, with the review submitted in April will be entered into the 2nd Draw).
6. One winner will be chosen at the promoter’s discretion and will be announced at the end of the specified time period. The decision will be final, and no correspondence will be entered into.
7. Wardrobes Direct will be the sole judge, including whether the winner has correctly completed the terms of the promotion entry.
8. The winner will be contacted via email or phone and must be in contact with Wardrobes Direct within one week of notification or the prize will be redrawn.
9. Wardrobes Direct may publish the winner’s name and town in promotional material.
10. Wardrobes Direct may use any pictures, comments and feedback for their own promotional use.
11. By entering this competition entrants agree to receive marketing and general information from Wardrobes Direct.
12. Wardrobes Direct may change the prize and amend these terms and conditions at any time without prior notice.
WARDROBES DIRECT – EASTER SALE 2026
Terms & Conditions
- Acceptance of Terms
Participation in the Wardrobes Direct Easter Sale constitutes acceptance of these Terms and Conditions. Failure to comply may result in disqualification from the offer.
- Eligibility
This promotion is open to all customers who place a qualifying order during the promotion period, subject to the criteria outlined below.
- Promotion Period
The Wardrobes Direct Easter Sale runs from 12:01am Monday 16 March 2026 to 11:59pm Tuesday 7 April 2026. Orders confirmed outside this period are not eligible.
- Qualifying Purchase & Discount
During the promotion period, customers will receive 15% off selected wardrobe systems and sliding doors from the following ranges:
Wardrobe Systems
- Impressions Series
• Bungalow Series
• Clubhouse Series
• Oxygene Series
• Giordeno Series
Sliding Doors
- Silent Series
• Sectional Series
• Ascot Series
• Whisper Series
• Ready Made Doors
Discount applies to standard designs only and is applied to the quoted retail price.
- Order Qualification
To qualify for the promotion:
- Orders must be confirmed in writing (including acceptance of quote and design/s) within the promotion period.
• A 50% deposit or full payment must be receipted within the promotional timeframe unless otherwise agreed in writing.
- Exclusions
- This promotion cannot be used in conjunction with any other offer.
• Products not listed in Section 4 above are excluded from this promotion.
• Installation costs, non-standard freight, shipping surcharges, access limitations, and special handling fees are excluded unless expressly stated.
- Modification or Termination
Wardrobes Direct reserves the right to modify, extend, suspend, or terminate this promotion at any time without prior notice.
- Limitation of Liability
Wardrobes Direct is not responsible for any technical errors, pricing discrepancies, or administrative issues that may affect participation in the promotion.
- Contact Information
For enquiries regarding this promotion, please email sales@wardrobesdirect.co.nz or call 0800 927 376.